Information
Frequently Asked Questions
General
We offer hand-painted needlepoint canvases, complete kits, and high-quality accessories, including scissors, tacks, stretcher bars, and threads.
You can reach us anytime at hello@thesouthernstitchneedlepoint.com, and we’ll get back to you as quickly as possible!
Kits & Supplies
- Canvas
- Bohin Needle (20 or 22)
- Needle Threader
- Small Scissors
- Thread
- Metal Ring
- Sewing Clip
- Stretcher Bars
- Brass Tacks
- Mesh Project Bag
No, our canvases are hand-painted and ready for you to stitch and bring to life.
At this time, kits come as designed with pre-selected threads. Customizations aren't available.
Shipping & Orders
Orders typically ship within 5–7 business days. You will receive an email with tracking information once your order ships.
Currently, we only ship within the United States.
If you need to make a change, please contact us as soon as possible. Once an order has shipped, changes cannot be made.
Returns & Issues
We do not accept returns or exchanges unless an item arrives damaged. If there’s an issue with your order, please email us promptly so we can help resolve it.
Please contact us within 5 days of receiving your order with photos of the damage. We will be happy to replace the damaged item or issue a refund.